Privacy Policy

Last updated: July 17, 2026

Pioneer Spring Water (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Contact information: name, email address, phone number
  • Shipping and billing address
  • Payment information: processed securely by Square — we never store your full card details
  • Order history: products purchased, order amounts, dates
  • Usage data: pages visited, browser type, IP address, via Google Analytics

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmation and shipping notifications
  • Respond to your questions and support requests
  • Send promotional emails if you have opted in (you can unsubscribe at any time)
  • Improve our website and product offerings through analytics

3. How We Share Your Information

We do not sell your personal information. We share data only with trusted third parties necessary to operate our business:

  • Square: payment processing
  • FedEx / UPS / USPS: order fulfillment and shipping
  • Google Analytics: anonymous website usage data
  • WooCommerce / WordPress: e-commerce platform

All third parties are required to handle your data in compliance with applicable privacy laws.

4. Cookies

Our website uses cookies to improve your browsing experience, remember cart contents, and analyze traffic. You can disable cookies in your browser settings, though some features of the site may not function properly without them.

5. Data Retention

We retain your order and account information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal and contractual obligations)

To exercise any of these rights, contact us at the information below.

7. Security

We implement industry-standard security measures to protect your data. Payment information is encrypted and processed by Square, which is PCI-DSS compliant.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

Pioneer Spring Water 306 W Maple Ave, Independence, MO 64050 Phone: (816) 859-5666 pioneerspringwater.com/contact/